15+ years · remote with U.S. teams since 2016 · Guadalajara, Mexico · U.S. time zones

Ricardo Hernández

Lead Software Engineer · Full Stack & Cloud · Growth, Architecture & Mentoring

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1,100+

pages migrated with zero downtime

1 component

replaced two legacy jQuery payment stacks

−52% LCP

on organic pages, 2.1 s to 1.0 s

−85%

website server errors

Where I've worked

  • Bizee
  • Dow Jones / WSJ
  • Fox
  • The Australian

Selected work

How I work

  1. Spec first, then one engineer drives

    I write the spec and the architecture for each project, then hand it to one engineer to drive. We keep the technical discussion going during the build so each of them grows into the next level. Before I touch an incoming issue I ask who on the team can own it. Priorities come from product. Technical decisions are mine.

  2. A shared bar, written down

    The team works against a competency rubric I adapted for them: ten dimensions (system thinking, craftsmanship, product sense, ambiguity, drive, extreme ownership, operational excellence, communication, continuous learning, judgment with AI) at four levels. "Meets" is the goal: a solid, autonomous engineer. "High" is reserved for people who raise the team. Every rating needs a concrete example from the last six months. Each review ends in one action. We focus on two or three dimensions per person per cycle. The rubric exists so people improve.

  3. Agents under guardrails, judgment on every output

    Everyone on the team builds with AI, so what I measure is the judgment applied to what the AI produces. You own what you ship whether you typed it or an agent did. For more than a year most of the features I shipped were written by Claude Code sessions I directed and reviewed, several in parallel. I built the team's agent harness in Claude Code: hand it a ticket and it plans, implements, deploys and runs the post-release check in production. The guardrails around them: code review, deploy gates with automatic rollback, a daily production health check.

  4. Incidents in public, with a hypothesis in hand

    Anything odd in the metrics goes to the public channel within 30 minutes, raw. False alarms are welcome. A P1 means everyone investigates on their own and brings hypotheses with data. Post-mortems are blameless: they name the process that fell short, then fix it. Most of these mechanisms came out of a team retrospective; the team proposed them. A daily monitoring rotation covers the gap while the automated alerts get built.

  5. Decide with evidence, agree the thresholds before launch

    We brought A/B testing in-house on the website and the order funnel. Two pricing tests that cut conversion were rolled back under decision thresholds agreed before launch. Experiments save a baseline before they start. Anyone on the team should be able to explain our metrics in terms of business impact.

  6. Expectation first, then tools, then the person owns it

    When someone has a gap I set the expectation clearly, give them the tools, then step back. The bulk of the change is theirs. I coach by asking why a decision was made before pointing at the mistake. Estimates belong to the engineer. I keep my own gut estimate. When the two differ, that gap is where the coaching happens. Milestone updates come from the team in the public channel, so stakeholders hear from the people doing the work. The goal is a team where anyone works, communicates and drives independently.

About

I'm a lead full-stack software engineer with 15+ years building web products, the last ten for U.S. companies. I'm strongest in PHP/Laravel, Vue, React, TypeScript and Node. I go deep on payments, web performance and observability.

Most recently I led the six-engineer growth engineering team at Bizee while shipping features myself. I also served on the three-engineer architecture council that reviewed and improved the technical design of engineering initiatives. I still ship: notaclin.mx is a clinical SaaS I built and run solo, with Stripe in production.

I've worked remotely with U.S. teams since 2016. I work U.S. hours from Guadalajara, Mexico.

Experience

  • Jul 2024 – Oct 2026

    Bizee (formerly Incfile)

    Growth Tech Lead

    Led the six engineers who owned bizee.com and the order funnel. Shipped features myself across frontend, backend and data. Member of the three-engineer architecture council.

  • Dec 2019 – Jun 2024

    Bizee

    Senior Software Engineer and Tech Lead, Platform

    Built the Vue payments component shared by the order funnel and the customer dashboard: saved cards, Apple Pay and PayPal through Adyen. Led the customer dashboard's migration from jQuery to Vue.js. Set up Cypress end-to-end testing for the order funnel.

  • 2016 – 2019

    Wizeline

    Senior Software Engineer

    Consulted for Dow Jones (WSJ, Barron's, MarketWatch), Fox and The Australian. Led the frontend sub-team that re-architected Fox Business and Fox News in React and Node.

  • 2008 – 2016

    Earlier roles

    Co-Founder, Solnet México (2008 – 2015)

    Co-founded and ran a custom software studio for 7 years. Also Software Engineer at the Supreme Court of Justice of Jalisco and Freelance Software Engineer at Digital Daemons.

Personal projects

  • 2026 – Present

    Clinical notes and e-prescription SaaS for medical practices in Mexico, built and operated solo. Laravel, Vue, Inertia and PostgreSQL with Stripe in production.

  • 2026 – Present

    Bilingual comparison site for non-residents opening a U.S. LLC, built solo with Claude Code subagents and a reviewer per task. A quoted price without a verified source blocks the deploy.

Let's talk

Open to Senior or Lead roles, remote for U.S. teams.

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